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1. Do I need a fast Computer to run CaptureCAM™-PRO?
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MINIMUM SYSTEM REQUIREMENTS:
| CaptureCAM-PRO RECORDER |
CaptureCAM-PRO PLAYER |
350 MHZ Pentium or compatible
128 Meg Ram
WIN98SE/ME, WIN 2000, XP
DirectX 7 or higher
Download the Latest Direct X |
233 MHZ Pentium or compatible
64 Meg Ram
WIN98SE/ME, WIN 2000, NT4, XP
DirectX 7 or higher
Download the Latest Direct X |
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2. What is the difference between CaptureCAM™-PRO and other similar programs?
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Most similar programs produce .avi format files that are very large in size with jerky mouse movements. CaptureCAM™-PRO however uses a proprietary file format which results in file sizes that you can email and mouse movement that is smooth as silk. |
3. What screen resolutions can I record at and can I record my full screen?
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It is possible to record at any screen resolution your Computer monitor will display. CaptureCAM™-PRO comes with several preset resolutions, the option to 'Click-N-Drag' or you can simply type your own size into the custom capture area dialogue box.
EG:. If you need to record an area that is 1024 x 768 or higher, simply choose the custom option and type in your values. When you click enter you will see a cross hair, this represents where the top left corner of your custom record area will start. If your custom record area is the same as your present screen resolution or higher, the frame will automatically center and fit your screen.
Note: you will not be able to see the frame when recording full screen or larger. |
4. I can't get my microphone to work, all I can hear is background music when I playback.
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This may be because your Computer Sound settings are not correct. View the following CaptureCAM movie for a detailed explanation of how to adjust Sound settings.
Windows Record Levels for CaptureCam Pro |
5. I have received a CaptureCAM file but I don't hear any voice.
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This may be due to the voice being recorded at a low level when the movie was made. Click on the speaker icon on the Control Bar or tap the Up arrow key to adjust the Voice Volume level. |
6. Do I need the CaptureCAM™-PRO PLAYER to play movies if I have the Recorder?
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No! The CaptureCAM-PRO RECORDER acts as a Player as well as a Recorder. |
7. Do I need to pack the Player (create a self executing .exe) every time I send a movie?
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When you send a self executing .exe to someone, the Player is automatically installed on their system, therefore every other time you send a movie to that person, there is no need to send a self executing .exe, just the ccp file.
Note: a self executing .exe will not run unless the user has administration rights on that Computer. Administration rights are needed to register dll files and to make registry entry's. For more info on this subject, please read the "Instructions to Administrators" PDF, in the "Technical Support" section. The Player is a FREE download from our web site, direct the recipients of your movie to our web site to download the player. |
8. Why does the Control Bar disappear when I click record?
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The Control Bar will automatically hide(F11) if it is overlapping the record area during recording. This is to stop the Control Bar from being recorded. To end recording when the Control Bar is hidden, hit the "ESC" key on your keyboard alternatively the (F11) will show the Control Bar. |
9. When I select a different Music file for my movie, that file doesn't play on the users Computer.
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If you choose a different Music file for your movie, that file must be on the users Computer in the "Backmp3files" folder for it to play back. |
10. Why does the movie frame disappear?
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The frame doesn't actually disappear, the program you are recording has become dominate and has moved to the top, therefore hiding the frame. To bring the frame to the top, simply click on the Control Bar.
Note: even though the frame is hidden behind another program the recording will not be affected. |
11. Can I re-record just a portion of my movie?
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It is not possible at this stage to edit a movie created in CaptureCAM, however there are a number of techniques you can implement, that will make recording easier.
a) Record smaller movies and append them together later.
b) Use the F12 key to pause the recording. . To delete the last pause that was created, hold the Control and Alt keys and tap the "X" key. |
12. I can't see all the text on the Control Bar or the Preferences dialog box?
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This is due to the screen font DPI being set higher than 96DPI. To change this back to default settings (96DPI).
a) Right click on the Desktop and select "Properties".
b) Click the "Settings" tab and then the "Advanced" button.
c) Under the "General" tab you will see a section called "Display", in this section is the "DPI" setting.
d) Change this back to 96DPI. |
13. How do I record my PowerPoint® presentation?
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For smooth transitions in your PowerPoint recording, set the frame rate in CaptureCAM between 8-15 Frames Per sec.
a) Open PowerPoint and resize it to an appropriate size.
b) Open CaptureCAM and Click-N-Drag your frame around PowerPoint.
c) Click the PowerPoint presentation so that it becomes the active program.
d) Hit the F12 key to start CaptureCAM recording.
e) While CaptureCAM is recording use the arrows on your keyboard to move through your Power Point presentation, talk and point as you wish, CaptureCAM will record it all. |
14. Can I add a voice over track later or do I have record it with the visuals?
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It is possible to replace the voice over track with another, in the following way.
Once you have recorded your movie, go to post production and the EDIT RAW files tab. Here you can import a new vocal track.
To edit the vocal track you have created.
While you have your RAW movie open, go to your c:\ drive and find a folder called CCPTemp, inside you will find another folder with many numbers. Inside this folder you will find a tmp.wav file. You can use your sound editing program to edit this file and save to a different location. Finally use the import command to import your newly edited vocal track. |
15. What colour formats does CaptureCAM-PRO support?
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CaptureCAM-PRO supports 16bit colour and higher. |
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